How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days!
- How To Get A Refund For An App On Mac
- Request Refund Apple Store Purchase
- How To Refund An App On Mac Computer
- Contact Apple App Refund
If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple. You need to have a valid reason for the request—it's not a way to get free apps or trials—but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back.
Dec 18, 2019 Apple’s App Store and Mac App Store. RELATED: How to Get a Refund For an iPhone, iPad, or Mac App From Apple. Apple lets you request refunds for apps you purchase, whether you purchased them from the iPhone or iPad App Store, or the Mac App Store. This same method also lets you request refunds for digital media like videos and music you. Go to reportaproblem.apple.com.; Sign in with your Apple ID and password. If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it.
![How to refund an app on microsoft store How to refund an app on microsoft store](/uploads/1/3/3/9/133913018/264614718.png)
The Mac App Store does not have automatic refund policy. First you have to contact the developer in case of any app issue. But if have bought it mistakenly, then you will not get refund. Not every app downloaded from the Mac App store may be eligible for refunds but for others, if you have a good case, you can return the app and your credit card charges will be reversed. For some reason, the procedure for returning apps to the Mac App Store isn’t straight forward so here’s an illustrated guide that will walk you through the. Method 4: From Apple Support. You also have the option to contact Apple Support via email for a refund. Just visit Apple's iTunes Support site to get started. You can select pretty much any of the choices, depending on what the purchase actually was (Mac app, iBook, etc.), then select the most applicable option.
Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days.
6 Steps to Get a Mac App Store Refund
The easiest way to request a refund is using the 'Your receipt from Apple' email. Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).
Follow the step-by-step guide to request your refund for any Mac App Store purchase:
- Open the iTunes Receipt Email: 'Your receipt from Apple.'
- Click the link to 'Report a Problem' for the app that you want to be refunded in the receipt email
- Log in to your Apple ID account to see your last 90 days of App Store purchases
- Choose 'Meant to purchase a different item' or 'Didn't mean to purchase this item'
- Type a reason and explain why you believe you should get a refund
- Wait 2-7 days for a response and refund (see the tips below on how to get a positive result)
Missing Your macOS App Receipt?
If you deleted your receipt email, or if you did not get a receipt email from Apple, there are a few more steps you will need to do.
Follow the steps below to find your Purchase History:
- Open iTunes and click on your iTunes Account settings
- Log in with your Apple ID that purchased the app
- Scroll down to your Purchase History, and click on 'Show All'
- Find the app you want to be refunded and click on the 'More' button on the right side
- Click on the 'Report a Problem' to request your refund
- Follow the steps above to get a refund (plus, read the tips below for best results)
Warning: Your Refund Request May Be Rejected
Your requests might be rejected if they are too frequent, or your story doesn't add up. Make sure that you are genuine and respectful with your request. If Apple thinks you are trying to game the system, they will not refund the purchase.
Dear <Customer_Name>,
I've carefully considered your request for a refund. While I understand
this purchase was unintentional, your account history shows a previous
refund for an accidental purchase on March 26, 2009. Because the iTunes
Store has already made an exception to the Terms of Sale for you, I cannot
grant you a refund for this purchase. Install iphone apps on mac.
this purchase was unintentional, your account history shows a previous
refund for an accidental purchase on March 26, 2009. Because the iTunes
Store has already made an exception to the Terms of Sale for you, I cannot
grant you a refund for this purchase. Install iphone apps on mac.
Sincerely,
Kate Glitch effect app mac.
Let me know down below what you tried to get refunded and what happened.
5 Tips for Successful Mac App Store Refunds
- Don't get angry or upset.
- Treat the customer service representative (and developer) with respect—they want to help you.
- Don't regularly request refunds.
- Don't wait—make the request within the first 90 days.
- If all else fails, dispute the charges with your credit card company.
Please Be Friendly
Recently I had a customer leave a negative review on my Super Easy Timer Mac App. It wasn't the right fit for them, due to limitations in version 1.0.23 (Super Easy Timer doesn't support multiple timers).
![How How](/uploads/1/3/3/9/133913018/438741490.png)
They complained they couldn't get a refund because the app didn't work like they expected, so they gave the app 1 star.
Mac app status bar icon. Fission mac app store. As an app developer, I can't refund you if you complain, and leaving a 1-star review isn't friendly.
You can get your money back if you ask nicely to Apple via the process above.
You can get your money back if you ask nicely to Apple via the process above.
How To Get A Refund For An App On Mac
Developers are people too, and we do have feelings. Since 2011, I've had to develop a thick skin because some people become negative monsters on the internet. If you wouldn't say it to my face, don't write it for the world to see.
Request Refund Apple Store Purchase
Subscription and Apple Support
How To Refund An App On Mac Computer
If you need help with subscriptions and other App Store Purchase related issues, check out Apple's Subscriptions and Purchases help guide.
Contact Apple App Refund
Let me know if you have questions below, or follow me on Twitter @PaulSolt